Reviews from our Clients:

  • Dan Lacey

When our dog Tessa appeared to have something seriously wrong with her prosthetic eye after hours we brought her here, the doctor diagnosed it as a tooth infection that was causing the problem. We made an appointment to get her teeth removed at our vet in a week. A couple days later the eye was worse, we returned to EVE, Dr Robinson said to continue with the medicine, that we should be OK until surgery in 2 days. She has been operate on, teeth and prosthetic eye removed and is recovering. We are grateful to have gone to East Valley Emergency. I won't go anywhere else. Dr Robinson and her staff were caring.

Response from the owner

I was so happy Tessa did well! And thank you for bringing her to see us here at EVE after her surgery to show how well she is doing now. Even though we do not perform dental surgery at EVE, I was glad we could give you peace of mind about her condition and give Tessa comfort until her surgery. While you and Tessa are welcome back anytime, I hope you don't need us again for a while at least.
Thank you for your trust in us,
Dr. Kaleigh Robinson

  • Leslie Chavez

I wanted to say Thank You to the staff and vet today. It was time to bring my cat in for end of life. They were so very kind and patient as I was sobbing and just very thoughtful and sensitive. My first time there and they handled my situation professionally and with kindness. Thank you for helping me.

Response from the owner

You are so welcome Leslie, and again we are so sorry for your loss of Marvin. It does not matter how long we have a pet, as soon as we open our home they are part of our family, and an end of life decision is never easy. But our job here at EVE is to try to make it as painless as possible. Thank you for giving Marvin a home and a family, even if it was for a short time. And thank you for trusting us at a vulnerable moment,
Dr. Shannon Kafer

  • Bon Chovie

My pup had an extreme reaction to a bee sting, and it was very scary. Thank goodness EVE was a few minutes drive from home and the top notch crew took great care of her! Gives me peace of mind to know that they are so close and provide exceptional care. Myself and Cleo are sending a HUGE thank you to all of the amazing staff at EVE see below for before and after.
 

Response from the owner

Hello,
I am so glad to see that little Cleo responded so well to treatment and recovered so quickly. We always hope that to be the case in acute allergic reactions. We know these swellings can be dramatic and scary, and we are glad you brought her in so quickly. Swelling can sometimes be just the first sign, and I am glad we were able to treat her before it became a more severe case of anaphylaxis. Cleo is so cute and friendly, I personally saw our technician Bernice getting kisses from Cleo even after we gave her the injections. I sincerely hope you don't need it, but if you ever have another emergency with Cleo or any other pets, please don't hesistate to come back to EVE.
Thank you for trusting us,
Dr. Kaleigh C. Robinson

  • Keith Johnson

Our vet referred us to Eve Pet Hospital immediately due to a blockage that was causing our cat, Michael Scott (yes, that’s really his name), severe pain. From the moment we arrived, we were met with understanding and urgency, which made all the difference during such a stressful time.

Bernice was a beacon of hope with her remarkable compassion and dedication. She took the time to thoroughly explain every procedure and genuinely cared for Michael Scott’s well-being. Her gentle approach and expertise brought us immense comfort and played a crucial role in his recovery.

We also want to extend our heartfelt thanks to Trinity, Dr. Kafer, Dr. Robinson, and Dr. Anna. Their combined efforts and unwavering commitment to providing top-notch care ensured Michael Scott received the best treatment possible. Each of them showed exceptional kindness and skill, and we are profoundly grateful for their dedication.

Additionally, the prices at Eve Pet Hospital are extremely fair. It’s clear that they prioritize the well-being of the pets over profit, which is incredibly reassuring and heartwarming.

Eve Pet Hospital is a place where pets are treated with the utmost care and compassion. Thank you to the entire team for making such a positive impact during a difficult time. You have our deepest appreciation!
  

Response from the owner

Hello Keith,
I am very glad Michael Scott did so well. I can tell you he was personally a pleasure to treat. He was very affectionate and purring after we got his pain under control. Urinary blockage can be fatal if left untreated for too long, so naturally we try our best to prioritize those kinds of emergencies. I am glad to hear you felt that our technicians were so quick to help you, and I am thankful you brought him in as quick as you did. I sincerely hope you don't need it, but if you ever have another emergency with Michael Scott or your other pets please do not hesitate to come back to EVE.
Thank you for your trust in us,
Dr. Kaleigh C. Robinson

  • Setivia Dickinson

It’s always stressful going to the vet, especially an emergency vet when your pet is not feeling well. We original went to a different animal hospital who turned us away because they were too busy.
Luckily for us they referred Eve.
This place truly made the experience so much easier and kinder than I could have imagined. The staffed at Eve greeted us at the door (after hours), asked me what was going on, and immediately took us back.

They checked in on me while he was in the exam room and kept me informed throughout each step of the process.
They were kind enough to bring my dog back to the room while we waiting to various test result (maybe because they could see the stress and sadness in my face, that might not be the case for everyone but damn was I grateful for that). It was so nice that I could be with my dog to comfort him and I was not left in the room wondering what was going on and how he was doing.
The emergency medical pricing was transparent and communicated in advance so there was no “shock” at any point. I am thankful I have a place I can trust in case of another emergency.

Big hugs to the overnight team.

  • Kathryn March

I recently took my cat Lucy in for a broken arm, unsure how it happened. She just came up limping one night. The staff was great! Very professional and very compassionate. They took great care of Lucy and splinted her arm until I could get her into the orthopedic surgeon. It’s going to be a LONG 8 weeks but I know I have a great after hours vet to turn to if ever needed again!

Response from the owner
Hello Kathryn,
I am so pleased that you and Lucy found exceptional care here at EVE. Even though we do not offer orthopedic surgery, we are glad we could help control Lucy's pain with medication and a splint until a surgeon could be seen. And I just want you to know that if Lucy's splint ever slips or gets wet, please don't hesitate to come back to EVE so it can be replaced. A loose or wet splint can cause bandage sores very quickly, so we are here for you and Lucy 24/7.
Thank you for trusting us,
Dr. Kaleigh C. Robinson

  • Susan Shelton

We were referred to EVE Pet Hospital by our vet, Alma School Animal Hospital, because our dog Lola couldn't get up...When I called them, I asked if there was a "pet ambulance" to get her to them and they referred us to Pet2Vets Transportation Service (who are also excellent)...From the front desk staff to the vet techs and the vet herself, everyone was very nice, competent and caring...We took Lola home later that day and the vet called me at 8 pm to see how Lola was doing...We highly recommend this pet emergency hospital...

  • Carolyn Corkery

Definitely recommend.
Everyone here was really friendly and caring to my pup! The vet we saw was really knowledgeable and answered questions and explained everything really well. I think the cost was less than other emergency vets I have been to, but of course that’ll depend on what the issue is. Hopefully we won’t need to, but if we need an ER vet in the future we’ll go here.